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Home > Game Info. > Support
Support Index » Technical

"Game won't install (XP)"
Make sure youíre trying to install to a subdirectory of system drive\program files (IE C:\ program files)

If that doesnít work try this:

Open the start menu
Open the run dialog
Type "services.msc" and hit enter
In the Services dialog, go down to "Security Accounts Manager" and see if its started. If not, double-click it to load its properties. Set the startup type to "automatic," click "apply" then click "start." Once it's started, hit the "OK" button.
Go to "Distributed Link Tracking Client" and see if itís started. If not, double-click it to load its properties. Set the startup type to "automatic," click "apply" then click "start." Once it's started, hit the "OK" button.
Go to "Distributed Transaction Coordinator" and see if itís started. If not, double-click it to load its properties. Set the startup type to "automatic," click "apply" then click "start." Once it's started, hit the "OK" button.

The services need to be started in that order if they're disabled or the Distributed Transaction Coordinator won't start due to its dependencies not being loaded.

This next bit may not be necessary but is recommended just in case:

Open the start menu
Open the run dialog
Type "dcomcnfg" and hit enter
Load the "Component Services" screen
Expand Component Services > Computer and go to properties on "My Computer" by right clicking
Go to the "COM Security" tab
In the "Access Permissions" section of the dialog, click "Edit Default"
Make sure "SELF" has the proper permissions set to Allow, mainly "Local Access"

Once that's all done, close the dialogs and reboot the computer.

Explanation: The Distributed Transaction Coordinator and Distributed Link Tracking Client services have something to do with allowing a user account access to certain directories, scripts, processes, etc. When they're disabled, it appears as if the computer doesn't have all the information it needs to verify account permissions. The two services above are dependant on the following two services; Remote Procedure Call (RPC) and Security Accounts Manager

Remote Procedure Call (RPC) should be enabled by default, so you shouldn't need to worry about it. To check the other services, go to the start menu, load the run dialog, and enter "services.msc".

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 PC Rated E